From that day on, Marta kept three copies of every QuickBooks installer on three different hard drives. And she never, ever threw away a product key.

“I have the CD!” Marta said, rummaging through a drawer. She found the jewel case. Empty. The disc had been lost years ago.

“Intuit still allows manual phone activation for legacy versions. You call their automated line, enter your key, and it gives you a validation code.”

“This version of QuickBooks is no longer supported for online activation. Please upgrade to a supported version.”

She called Leo. He answered, groggy. “Did you try phone activation?”