ConnectWise Invent was built specifically to kill that data entry bottleneck. Formerly a standalone product known as Sellan , ConnectWise Invent is a configure-price-quote (CPQ) solution designed to live natively within the ConnectWise ecosystem. Unlike generic CPQ tools that integrate via clunky APIs, Invent is built on the same data architecture as ConnectWise Manage (the PSA).
The sales team closes a deal using a sophisticated quoting tool with beautiful line items, discounts, and recurring billing schedules. Then, they hand the deal off to the operations team. The operations team looks at the quote, sighs, and manually re-keys every single product, subscription term, and serial number into the Professional Services Automation (PSA) tool. connectwise invent
The native quoting tool in Manage is functional for break-fix tickets, but it fails at recurring service agreements. It treats a 36-month contract as a single line item. ConnectWise Invent was built specifically to kill that
Without a native CPQ, discrepancies are rampant. For example, a salesperson quotes a "3-year prepaid Microsoft 365 Business Premium." The procurement team buys a "1-year annual commit" by mistake. The finance team bills the customer monthly. The sales team closes a deal using a