Solved the problem, but communication could be better
Very disappointed. I called [Company Name] for a blocked downpipe. The plumber arrived late, spent about 10 minutes poking a stick into the pipe, and declared it fixed. He charged me £[X] for what looked like a temporary patch. blocked downpipe
The technician, [Name], was professional and efficient. He diagnosed the issue quickly (a build-up of moss and a compacted leaf nest) and used high-pressure jetting to clear it. He also took the time to check the other downpipes and offered advice on installing a gutter guard to prevent recurrence. Solved the problem, but communication could be better
I hired [Company Name] to unblock my downpipe. The good news is that the blockage is now gone and the pipe is working properly again. The technician used a drain rod and managed to clear the debris fairly quickly. He charged me £[X] for what looked like a temporary patch
Fast response and cleared a stubborn blockage